Our Reviews

Seth and Michael made this process so easy! Seth explained everything so well and answered all my questions! Michael really helped explain things and understand!!

Excellent Excellent Excellent everyone

Awesome!

My experience with Mossy was overall amazing, and I truly appreciate the excellent service I received. However, I did want to share a concern regarding an incident in the waiting area. While waiting for my vehicle, there was another customer with a large dog that was not a service animal. The dog approached me unexpectedly, and I was surprised by how close it came, especially since I was facing the opposite direction. Although the owner quickly regained control, I was concerned about the potential safety and comfort of customers in the waiting area. Allowing non-service animals in shared spaces can create risks, and I wanted to bring this to your attention in hopes of preventing similar situations in the future.

Eddie did a fabulous job checking me in and keeping me updated throughout. Jeff was very thorough and did a great job of explaining the details!

I didn't wait long to have my vehicle service.

Eddie explains well

Great friendly punctual service!

Everything went smoothly the staff were knowledgeable and friendly. Didn’t take long to get my vehicle back

Professional and Quick turnaround

I love this location everyone is always so happy and willing to help at any given time. Mr. EDDIE IS AMAZING AND the Shuttle drive is a very safe and caution driver. I purchase my car from the Westbank in 2022 but all my services is at the Board location only.

Pleasant and professional

Always great service

When I walked in. My wife and I were immediately helped by Zack Bartel. He was knowledgeable, Kind and Fair with all his help. We appreciate his kindness and willingness to help us with our repairs. Thank you Zack. Thank you Mossy.

Great BIG fabulous

It was good

Great! Drove 4 hours to get there and they got us out very quickly

Excellent service, in and out very timely - prep in advance of my arrival - Eddie Adler did a great job

Eddie is always great. He communicates clearly throughout the process and provides excellent service!

QUICK, RELIABLE, PROFESSIONAL SERVICE!

Staff is great. Very up front and full of advise

Zack Bartel was extremely Helpful and Courteous the whole time. We had Our First Oil Change and Tire Rotation on Our 2025 Yukon

Eddie got me in on a Friday for an oil change, tire rotation and balance. Had me out by the afternoon so I could get on the road.

Nice experience

Very helpful and not pushy. Both Seth Mayeux and Michael Jourdan were very helpful and professional.

Disappointing to say the least. Made an appt. through the website for 10a on 24 NOV 2025. Arrived at 945a and was told by service personnel that Mossy doesn’t do appts., its first come first serve and if I wanted to wait for the vehicle it wouldn’t be done until 1p. I was told to come back at 1p and they could get me in and out. Came back at 1p with a reasonable wait time however when my vehicle was finished I inspected under the hood like I normally do and the cap to the wiper fluid wasn’t replaced.

Great customer service

I’ve been very satisfied with this dealership.

Always great.

Great service

Great dealership. Excellent service very well run dealership.

Eddie was great and informed me in great detail about my veh

Very efficient diagnosis and completion of work.

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Christopher. He was knowledgeable and genuinely helpful throughout the entire process. He listened to what I wanted, provided honest guidance. Christopher made the experience smooth and stress-free, and I highly recommend working with him if you’re in the market for a vehicle.

Zach was very thorough and helpful.

Very professional, knowledgeable, prompt and friendly

Zack Bartel was very responsive, helpful, and went above and beyond to meet my needs. I didn’t know he worked there but he was from my old service provider, that gave me a peace of mind and I knew I was in good hands. Zack is always on point and his customer service skills are superb!

Good service

People were awesome to buy a car from. Very personable and helpful.

My experience was nice

Very good experience

Mr. Willie Irons was a no nonsense salesman. I never felt pressured, did all of the negotiation's over the phone, was never surprised with added fees and didn’t spend my entire day in the dealership. Michael Jourdan lived up to his name and provided an excellent finance rate. Would 100% recommend doing business with Mossy Motors!

Eddy is great and helpful Service was done in a decent amount of time also

Friendly and professional intake. Service requested was delivered timely.

I requested service that was partially covered by warranty. I was given a quote concerning what the warranty would cover. I authorized the repairs. There was a portion of the repair that was not covered by the warranty. I authorized that work to be performed as well. I later found that there was a portion that was initially supposed to be covered by the warranty. It was not relayed that more than $400 of the work was not covered. I was told that I was responsible for the additional amount at the time I arrived to pick up my vehicle. I didn’t feel that I was treated fairly and I was not and am not pleased with this situation.

Service representative provided excellent advice on optimization of vehicles performance. Timely maintenance and shuttle service. 5 stars 🌟

Excellent service on every visit.

Seemless and well taken care of

Seth made this a truly life-changing experience. From start to finish, he kept me informed every step of the way and made sure I always knew what was going on. What stood out most was how he treated me—not just like a customer, but like family. His professionalism, communication, and genuine care made the entire process smooth and enjoyable. Seth went above and beyond, and I couldn’t be happier with the experience. He is a tremendous asset to the team, and I highly recommend working with him.

Always receive great service

Service staff and service was done well!

Very nice customer service they got my car taken care of of with no appointment.

Eddie was great. Very good communication. Fast turnaround v

Prompt very informative great experience!!!

Service department was top notch and very professional.

Sean and Michael were great to work with!!! They went out of their way to make the process as easy and convenient as possible!

Fantastic! Everyone is just absolutely remarkable!

The only problem I had was the mechanic who worked on my car left grease and dirt stains on my seats and door trim.

Had a issue with my engine.. Check light came on . Brought it to the Dealership...Fix the problem and was back on road less than 3hrs enjoying my Vehicle..Very Professional

They did a great job

Mr. Eddie Adler is the Best Service tech. He knows how I like my service and goes ABOVE & BEYOND!!! MS. RICHARDS - 2017 GMC SAVANNA 110K mi.

I was told my issue was not covered under warranty. I spoke with two other dealerships who said my issue was covered under warranty and one of them is fixing my issue.

From the moment you enter, you experience smiling faces, very knowledgeable salesman and if they can't get your problem corrected, they will lead you to where you can go. Mossy has very little wait time but sometimes it may be better to schedule an appointment. Also you may not need to take out your cellphone, the comedy starts from the middle (Eddie) and from there just be prepared to enjoy yourself as you wait on your vehicle. Before you know it, they'll be calling your name. Great Broad St. Mossy!!

With the assistance of my sales person we were able to find a vehicle that met my needs and budget.

The sales person, Seth, did a very good job answering all of my questions.

Shawn Krey set my truck up & had it serviced to perfection. I know I can trust him.

the service department , does a great job,

Excellent experience

Excellent customer service Took me ahead of my appointment time Wait was very reasonable

Professional, friendly staff. In and out in an hour.

Everything was goid

Very polite people

Zach is an excellent service advisor!

Mossy Service always does a great job.

All staff was polite. They had everything in order for the purchase to move quick.

Everything went well. I really liked my saleswomen. She was very helpful and transparent

You guys always do a great job of getting me in and out pretty quick for my oil changes.

will recommend

I have no complaints.

General manger (Kirk Gundorf) and Salesman (Seth Mayeux) were a pleasure to work with

I bought my new Yukon from Mossy. Unfortunately the day I drove it off the dealership lot I experienced a noticeable noise but was unsure of the origin of the noise. I took me 3 trips to the dealership but the service at Mossy figured out the source. They noticed the defective issues from GMC plant and fixed them completely. I want to thank Shawn Krey (Service Manager) and Zack Bartel for being professional and understanding of my issues. They worked to ensure I was happy and that the problem was resolved. Great job Mossy!

Was friendly helpful and informed me about a recall I was not aware of

Michael and Seth are the BEST‼️

Thank you for your immediate assistance.

It is always a pleasure to interact with the Service Staff. Everything to be done to my vehicle is explained until I am satisfied I understand. Everyone is pleasant, courteous, knowledgeable, and very accommodating in getting any parts or authorizations that I need to maintain my vehicle in tip top shape to be safe on the road.

great customer service. Very personal.

It was very good. I was accommodated with two rental vehicles until my truck was serviced and washed.

Always a good service and work always done in a timely manner.

Those guys in the service department are the best. Zack always goes above and behind to get things handled in a timely manner

Great service from staff

Quick, efficient and friendly service!!!

From the start to finish, Zach was very helpful and the service was quick! Definitely using their services again.

Your staff fit in a diagnostic assessment when I had only reserved an oil change. That saved me from leaving my car overnight.

Always treated well.

The service team is professional knowledgeable and a pleasure to work with. They serviced my truck in a timely manner and offer courtesy shuttle services. Ms Pat was great.

Seth made the process super easy, was very knowledgeable about all of three of the trucks we looked at. Kirk was great, very open and detailed about the process. Made the whole thing easy from start to finish. Would and will highly recommend this dealership, particularly these two employees, to my friends needing a car.

They did great! They had to order a part and told me it would ready by Thursday and it was ready on Wednesday!!

Awesome experience appreciates the knowledge, professionalism and customer service provided by Eddie and the Mossy service staff.

Michael Jordan and Chris Jefferson made the leasing experience a pleasure. Their knowledge and helpfulness was second to none. I will continue to buy from Mossy because of the team of people both in sales and service.

Purchased a 2026 Sierra SLT very pleased with the service and professionalism of Mossy Motors. I would gladly recommend to any family and friends.

The service was great and was done quickly.

I made a scheduled appointment, the appointment time was kept with no issues right on time vehicles delivered as promised on time

Professional and my work done well. Very pleasant employees Also Thank You, Thank's Zack

great service

It is always a pleasure to interact with the Service Staff. Everything to be done to my vehicle is explained until I am satisfied I understand. Everyone is pleasant, courteous, knowledgeable, and very accommodating in getting any parts or authorizations that I need to maintain my vehicle in tip top shape to be safe on the road.

My experience with Mossy’s Service Department has always been great. I trust them and bring all my vehicles there. Eddie is terrific and very knowledgeable.

Easy and fair prices Definitely recommended

They were very polite and helpful with any questions I had. I would recommend Buick&Mossy New Orleans to everyone.

Always appreciate the friendly service I receive! You guys are the best.

Fantastic

Great and quick experience.

Great service!